Dispute Resolution

Jaalinee.com will strive to settle every dispute to the best interest of the artists, crafts persons and the buyer. Kindly read the Cancellation policy as caveat. Payment related dispute: If the payment made on the jalinee.com portal does not reflect in your profile page, or acknowledged by jaalinee.com , kindly drop a mail to support@jaalinee.com or WhatsApp to Jaalinee.com will check with our bankers and resolve the issue based on facts. Product related dispute: Kindly read the cancellation policy before placing an order. Understand that the products are hand made. Except for the conditions specified by the seller, the product is non-returnable in most cases. We highlight in each product page, the cancelation policy. Read it before placing an order.